Shipping and Returns

Shipping

Cake It Away - Moorebank is located in NSW Australia, we do not offer any delivery service, therefore orders should be local where the customer is able to pick there order up from the shop.

Cancellations

Once a customer has placed an order, it will be the customer’s responsibility to contact Cake It Away Moorebank store to determine whether or not the order can be cancelled. The decision as to whether or not the order can be cancelled by the customer is solely at the discretion of Cake It Away Moorebank.

Returns

If you purchase from Cake It Away Moorebank and are not fully satisfied with our product you may bring the purchased goods to Cake It Away Moorebank.

When you return a product,the product must be as complete as possible and you must provide your receipt or other proof of purchase.
You may be required to provide any details of handling and storage.
Refund will be issued as follows
Debit card purchases will be refunded as cash or will be credited back to the originally used debit card.Other refunds will be same as payment originally used.
Refunds can be done at Cake It Away Moorebank only.
No refunds can issued online.
If you have any complaints with this refund policy
You can call:Cake It Away head office on (02) 9637 2555
Or e-mail:fru@cakeitaway.com.au